KoçSistem offers general maintenance and support services as well as troubleshooting, periodical maintenance, and spare parts supply to your on site hardware and software in accordance with your predetermined service level. In addition it also undertakes your existing warranty and maintenance contracts previously made with the third parties or helps you coordinate the services you receive from your third party partners in the way you desire. We guarantee the quality of the services we provide in the framework of Service Levels Agreements (SLA).
Thanks to the immediate intervention of more than 250 certified expert staff located in 42 regions of Turkey, KoçSistem is capable of serving its any customer any time while enabling their customers to keep their systems under surveillance in 7/24 base by giving them continuous access chance to their systems over phone and web. Moreover by means of the superior reports and measurement tools it offered, KoçSistem helps its customers have an excellent information about their existing business processes.