The success of companies in the sectors they compete in is largely limited to the experience they provide to their customers. Today, customers; They do detailed research before purchasing, and can complete the product reviews they start in online channels in physical stores. In addition, they want to have the same experience as a result of contact made by the companies they are consumers of, whenever and wherever they want.
With C/4HANA, organizations can manage their processes holistically by integrating all communication points with their customers and offer a truly Omnichannel experience. SAP C/4HANA solution family; It offers a holistic infrastructure designed in detail for marketing, sales and service processes and includes SAP Hybris, an e-commerce solution.
With SAP Marketing Cloud in C/4HANA, companies; By clearly defining the target audience and communicating with the right person at the right time, personalized marketing can direct its strategies through real-time real data with a 360-degree view of the customer.
With C/4Hana, you can accelerate your transformation to become a customer-focused company by providing Omnichannel and personalized customer experience.
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